Double or Twin Room
- 2 Single beds
- Heating
- Bathtub
- Balcony
- Air conditioning
Guest house · Madrid · Community of Madrid
Hostal Esmeralda
A 19-room guest house on Calle de la Victoria, two minutes from Puerta del Sol and a short walk from Gran Vía.
- Steps from Puerta del Sol
- 24-hour reception
- Air conditioning and soundproofed rooms
8.4
Great
2477 reviews
Booking.com 8.4 · 2477 reviews
About
Hostal Esmeralda
Hostal Esmeralda sits on the second floor of a building on Calle de la Victoria, putting you 50 metres from Puerta del Sol and within easy walking distance of Gran Vía. The 19-room guest house keeps things simple: free Wi-Fi in public areas, a 24-hour front desk, and a lift to the rooms.
Rooms come with air conditioning, heating, a flat-screen TV, and a private bathroom with a bathtub. The property is non-smoking throughout, and while pets aren't allowed, cots are available for families. The location draws consistent praise — guests call it unbeatable for exploring the centre.
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- No pets allowed
- Security
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Unbeatable central location — The guest house sits 50 metres from Puerta del Sol and a short walk from Gran Vía, placing you in the middle of Madrid's main sights, shops, and metro connections.
- High staff satisfaction — Guests consistently describe the staff as helpful, polite, and attentive, with many highlighting how they went out of their way to arrange tours and assist with requests.
- Clean, comfortable rooms — Rooms are frequently called spotless, with comfortable beds and effective air conditioning. The soundproofed rooms and bathtubs add an extra layer of comfort.
- Practical round-the-clock service — A 24-hour reception adds flexibility for late arrivals, early departures, and any assistance needs. Luggage storage and a safe deposit box are also available.
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Worth weighing
4 to weigh- No on-site breakfast — While guests mention pastries and cakes being offered, the hotel doesn't run a full restaurant, so you'll need to head out for a bigger breakfast.
- Simple, not luxurious — This is a budget-friendly guest house — rooms are functional and clean, but they lack the frills of a full-service hotel. One guest noted the room was 'great for the price but certainly not luxurious.'
- No parking on site — The property doesn't offer parking, which is common for central Madrid. You'll need to rely on public transport or nearby paid garages.
- Pets not allowed — If you're travelling with a pet, this isn't the place — the policy explicitly prohibits pets.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Double or Twin Room Extra Bed
- 3 Single beds
- Heating
- Bathtub
- Balcony
- Air conditioning
Single Room
- 1 Single bed
- Heating
- Bathtub
- Balcony
- Air conditioning
Double Room
- 1 Double bed
- Heating
- Bathtub
- Balcony
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Wi-Fi
- 24-hour reception
- Lift
- Non-smoking throughout
- Luggage storage
- Safe deposit box
- Security
Room
- Air conditioning
- Heating
- Soundproofed rooms
- Flat-screen TV
- Free toiletries
- Ironing facilities
- AM/FM alarm clock
- Parquet floor
- Cots (on request)
Services
- Laundry
- Tours/Ticket assistance
- Fax/Photocopying
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.4/10 from 2,477 reviews
Booking.com · 8.4 · 2477 reviews
8.4Verified guest“My twin room had everything I needed: climate control, complimentary Wi-Fi, and a flat-screen TV. The staff were friendly and approachable — no complaints at all.”
8.4Verified guest“The staff were accommodating and attentive, and they helped me a lot during my stay.”
8.4Verified guest“The location is superb, just 50 metres from Puerta del Sol and a short walk from Gran Vía. The room was spotless, the bed was comfortable, and the air conditioning worked great. Plus, there's 24-hour reception.”
8.4Verified guest“Very clean and inexpensive. The staff were helpful and polite, and the location is excellent. Worth it — I recommend it.”
8.4Verified guest“A good home base for exploring Madrid. Air conditioning, free Wi-Fi, and a flat-screen TV in the twin room. Comfortable beds and a decent-sized bathroom. Friendly staff and a perfect location, close to the airport station, train station, and the city centre — ideal for a night or two. My hotel of choice in Madrid.”
8.4Verified guest“Great location just steps from Puerta del Sol, with friendly staff and comfortable beds. The 24-hour reception added an extra layer of convenience.”
04 — Location
Getting around Madrid
The property sits in Madrid.
Puerta del Sol: Just 50 metres away, this lively square is the centre of Madrid, with the famous clock, shopping streets, and metro connections.
Gran Vía: A short walk from the hotel, this grand avenue is lined with theatres, shops, and restaurants, and is perfect for an evening stroll.
Plaza Mayor: Reachable on foot, this historic arcaded square offers cafes, street performers, and a glimpse of old Madrid.
El Retiro Park: About a 25-minute walk away, this vast 19th-century park is ideal for a leisurely afternoon of boating or simply relaxing.
Calle De La Victoria 1, 2° Piso, Madrid, Community of Madrid, Spain
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 13:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 19 rooms
06 — Questions
Frequently asked
What time is check-in and check-out?
Check-in runs from 13:00 to 23:59, and check-out is by 12:00.
Is there air conditioning in the rooms?
Yes, all rooms are equipped with air conditioning.
Are pets allowed at Hostal Esmeralda?
No, pets are not allowed at this property.
Is breakfast served at the hotel?
There's no full dining facility, but some guests have mentioned being offered a croissant or cake at breakfast.
Is there parking available?
No, the hotel does not have its own parking. You'll need to use public parking options nearby or rely on public transport.
Does the hotel have a 24-hour reception?
Yes, the reception is open 24 hours, which makes late arrivals easy.
The bottom line
A clean, well-priced base in the very heart of Madrid. The location is the star, the staff are genuinely helpful, and the rooms are comfortable — just don't expect luxury or a full breakfast.
8.4Best for travellers who want a simple, central stay with easy access to the city's main sights.
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